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Company Introduction

Open Healthcare US, based in Southern California, is a leading diagnostic laboratory providing comprehensive testing services, ranging from routine to advanced molecular diagnostics. OHUS serves skilled nursing facilities (SNFs), physician offices, IVF centers, and other healthcare providers with a strong focus on quality, convenience, and rapid test results. Supported by Seegene Medical Foundation, one of South Korea's leading clinical labs, OHUS leverages cutting-edge technology, automation, and a dedicated team to deliver superior diagnostics.

Certified Nursing Assistant(CNA, 간호보조사)/Patient Service Center Representative – Bilingual English / Korean

Salary Range: $62,400 - $72,800 ($30/hour - $35/hour)

Position Overview

Certified Nursing Assistant/Patient Service Center Representative combines clinical responsibilities with customer service and basic office management duties to ensure excellent patient care and smooth facility operations.

Office Location: Korea Town, Los Angeles

Key Responsibilities

• Perform blood draws and collect various specimen samples following proper protocols and state regulations.

• Conduct basic health screenings, including blood pressure checks.

• Record patient vital signs and medical history (anamnesis).

• Maintain strict adherence to safety and infection control protocols.

• Properly label, handle, and process all specimens according to established procedures.

• Keep clinical areas clean, organized, and properly stocked.

• Follow all state and federal regulations regarding phlebotomy practices.

• Welcome and register visitors/patients upon arrival.

• Verify patient information and insurance details.

• Provide information about company health products and services.

• Answer patient questions and address concerns professionally.

• Ensure patient comfort throughout their visit.

• Maintain patient confidentiality and HIPAA compliance.

• Schedule and confirm patient appointments.

• Manage daily office operations and maintain supplies inventory.

• Process necessary documentation and maintain accurate records.

• Coordinate with laboratory and other healthcare providers.

• Handle basic office equipment and computer systems.

• Assist with opening and closing procedures.

Qualifications

• Current CNA certification

• Current CPT I (Certified Phlebotomy Technician I) certification

• Documentation of minimum 50 successful venipunctures and 10 skin punctures

• Minimum of 1 year experience in a healthcare setting

• Strong computer skills and experience with medical office software

• Excellent verbal and written communication skills

• Valid driver's license and reliable transportation

• Must maintain all required certifications and complete continuing education requirements

• Language: Korean & English

Preferred Qualifications

• Previous experience in a patient service center or clinical setting 

• Knowledge of medical terminology 

• Experience with electronic health records (EHR) systems

Sales Representative – Bilingual English / Korean

Compensation: $55,000 - $65,000, Plus Sales commission and travel expenses

Position Overview

Sales Representative is responsible for discovering new contract clinic lab testing customers such as Clinics / IPAs (Independent Physicians Association) / Hospitals and other medical institutions through determining leads, identification of prospects, educating prospects through calls, training, presentations, and visits, overcoming objections, and converting prospects into customers.  Sales Representative will ensure ongoing performance management and response to customer needs; complete and discuss sales reports, market analysis, sales plans, and programs with management.

Office Location: Torrance, Los Angeles

Key Responsibilities

• Identify and pursue new business opportunities through lead generation, prospecting, and relationship building 

• Conduct professional presentations and educational sessions for potential clients 

• Develop and execute territory-specific sales strategies 

• Maintain detailed records of all sales activities in CRM system (Salesforce) 

• Provide regular market analysis and sales forecasting reports 

• Serve as liaison between laboratory and healthcare providers 

• Respond promptly to customer inquiries and resolve service issues 

• Attend industry events and networking functions 

• Meet or exceed quarterly and annual sales targets 

• Collaborate with internal teams to ensure smooth onboarding of new clients

Qualifications

• Associate's Degree (minimum); Bachelor's degree preferred in Biology, Chemistry, Medical Science, or related field

• Minimum of two to three years’ as phlebotomist.

• Established relationships with medical institutions and healthcare providers 

• Bilingual proficiency in English and Korean (preferred) 

• Additional language skills valued (Chinese/Vietnamese/Spanish) 

• Proven track record of successful B2B sales achievement 

• Experience with Salesforce or similar CRM systems 

• Valid driver's license and reliable transportation

Preferred Qualifications

• 10-15+ years of Clinical Laboratory sales experience

• Degree from U.S.-based university 

• Experience in healthcare or laboratory services industry 

• Existing relationships with Korean medical institutions 

• Knowledge of laboratory testing procedures and medical terminology

• Strong presentation and public speaking abilities 

• Excellent written and verbal communication skills 

• Superior interpersonal and relationship-building capabilities 

• Self-motivated with ability to work independently 

• Strong organizational and time management skills 

• Proficiency in Microsoft Office Suite 

• Detail-oriented with strong follow-through 

• Problem-solving and analytical thinking abilities

Logistics Coordinator – Bilingual English / Korean

Salary Range: $57,500 - $68,000 ($27.64/hour - $32.69/hour)

Position Overview

The Laboratory Logistics Coordinator plays a vital role in maintaining efficient laboratory operations through specimen courier services, supply chain management, inventory control, and document management. This position ensures timely transport of medical samples, maintains optimal inventory levels of laboratory supplies, and handles printing and distribution of essential laboratory and administrative documents.

Office Location: Torrance, Los Angeles

Key Responsibilities

Logistics and Courier Services

• Perform scheduled pickup and delivery of medical specimens (blood, urine samples, etc.) between designated locations following proper handling protocols 

• Monitor temperature-sensitive materials during transport 

• Ensure proper documentation of chain of custody for medical specimens

Inventory Management

• Manage and track laboratory supply inventory using inventory management systems 

• Process purchase orders for laboratory supplies and coordinate with vendors 

• Receive, unpack, and properly store incoming laboratory supplies and materials 

• Maintain organized warehouse/storage areas for laboratory supplies 

• Coordinate with laboratory staff to anticipate supply needs

Document Management and Printing

• Print and manage distribution of company requisition forms, laboratory documentation, and other essential paperwork 

• Maintain adequate stock of printed forms and documents 

• Monitor and maintain office printing equipment 

• Organize and file printed documents according to established protocols 

• Track usage of different forms and anticipate printing needs 

• Ensure proper disposal of confidential printed materials

Administrative

• Maintain accurate records of deliveries, pickups, and inventory movements 

• Follow all safety protocols and procedures for handling biological materials 

• Report equipment maintenance needs and coordinate repairs as necessary

Qualifications

• High school diploma or equivalent required

• Valid driver's license with clean driving record

• 1-2 years of experience in delivery or courier services, logistics, or laboratory environment

• Strong attention to detail and organizational skills

• Ability to maintain accurate records and documentation

• Excellent time management skills

• Proficiency with office equipment including printers and copiers

• Physical ability to lift up to 30 pounds and perform repeated bending/lifting

Preferred Qualifications

• Experience with inventory management systems

• Knowledge of laboratory operations and terminology

• IATA/DOT hazardous materials handling certification

• Previous experience in healthcare or laboratory setting

• Familiarity with medical/laboratory supply vendors

• Experience with document management systems

Benefits for All Positions Except Contractor

Medical, Life Insurance, 401(k) with employer match up to 5%, Paid Time Off, Holiday Pay

For those interested, please send your resume to:  

Attn: Human Resources Department

Email: [email protected] or mail to 3870 Del Amo Blvd #504, Torrance CA 90503

CTON Corporation, DBA Open Healthcare is an Equal Opportunity Employer and value diversity in our workplace.

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